Terms and conditions

Indemnity Form Lavish Looks.pdf

Terms & Conditions


Health Matters

when booking an appointment please inform us of any health conditions as some conditions may prevent certain treatments being carried out. At each visit you will be asked to sign your personalised consultation card so that we can be kept updated on any health issues. All personal details are kept in the strictest confidence.

Cancellations / late arrivals

clients who wish to change or cancel their appointments are kindly requested to provide a minimum of 24 hours notice as otherwise a 50% charge may be applied. If you are running late please phone us. Late arrivals will be charged the full price for their treatment but cannot unfortunately be guaranteed a full treatment time.

Junior bookings

we are happy to take bookings for teenagers. 

Valuables

please ensure you retrieve all your valuables before leaving the premises as we cannot be held responsible for lost items.

Parking

there is a parking available in front of Lavish Looks.

Feedback

we welcome feedback on our services as our aim is to make your time with us as enjoyable as possible. Terms and Conditions Please note that prices are subject to variation and the management reserve the right to change pricing without prior notice

Gift Vouchers 

These vouchers are a great and thoughtful way to treat a loved one for that special occasion. Gift vouchers are always well received by men or women for any occasion. You can choose a value or a package of treatments. We can post the Gifts Vouchers to the intended person on your behalf. Contact us in salon, via phone or email for more details. NB: Vouchers are non-transferable and only redeemable against treatments. Vouchers are valid for only eight months from date of purchase.

Refunds and Exchanges

 

Products must be returned unused, unopened with their seal intact and in the same condition as they were originally purchased from Beauty Secrets. We will not accept for exchange or refund any item which has been used or is not in the exact condition in which it was purchased from us. This does not affect your statutory rights.

Proof of Payment

Please make sure your Reference for proof of payment is your name & Surname, email the proof of payment to shopping@lavishlooks.co.za if you have concerns with a product or a purchase please email nicky@lavishlooks.co.za